Privacy Statement

of the

Association of Personal Computer User Groups

Last updated: January 2005

The Association of Personal Computer User Groups (“APCUG”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This Statement describes our privacy policy with respect to information that we collect through this site.  By visiting this site, you are accepting the practices described in this Privacy Statement.

Information about our Organization and Web Site

APCUG is based in the United States of America.  APCUG is a non-profit entity whose purpose is to promote, assist, and foster communication among and between personal computer user groups worldwide.

This Privacy Statement covers APCUG and its web site www.apcug.net

Organization Name:

Association of Personal Computer User Groups

Address:

3155 E. Patrick Lane   Suite 1

City, State, Zip, Country:

Las Vegas, Nevada,  89120-3481 USA

Information We Collect And How We Use It

The information we gather falls into two categories: (1) personal information you supply, and (2) tracking information collected as you navigate through our site.

Personally Identifiable Information

We will collect personally identifiable information whenever you do the following:

1.  Register for an APCUG Event.  When you register for an APCUG event, such as the APCUG Annual Conference, we will collect personally identifiable information about you such as your name, mailing address, e-mail address, and telephone number.  We may also collect additional information, such as your meal preferences or whether you require handicapped access. We use this information to process and communicate with you about your registration.  We may also share this information with event service providers as necessary to plan and coordinate the event.  In addition, we may provide a list of event attendees and their contact information (email and/or mailing address) to the sponsors and vendors who supported the event. 

You may pay your event registration fee online using a credit card.  When you choose to use a credit card, we will transfer you to a third-party processor (currently Authorize.net) via a secure, encrypted, link.  Your credit card information is submitted directly to the processor and is not available to APCUG.  APCUG does not collect or store credit card information in any form.

2.  Purchase a Product.  APCUG may, from time to time, offer branded or non-branded merchandise for sale through this site.  We will collect personal information such as your name, address, email address, phone number, and any additional information, such as your size, that is necessary to fulfill your order.  You may pay for your purchases online using a credit card.  When you choose to use a credit card, we will transfer you to a third-party processor (currently Authorize.net) via a secure, encrypted, link.  Your credit card information is submitted directly to the processor and is not available to APCUG.  APCUG does not collect or store credit card information in any form.

3.  Submit a Membership or Renewal Application.  When you submit an application for your User Group to become an APCUG member, we collect personally identifiable information such as your name, address, telephone number and email address, as well as information about your Group.  We use this information to process and manage your User Group’s membership in APCUG. 

You may pay your User Group’s membership dues online using a credit card.  When you choose to use a credit card, we will transfer you to a third-party processor (currently Authorize.net) via a secure, encrypted, link.  Your credit card information is submitted directly to the processor and is not available to APCUG.  APCUG does not collect or store credit card information in any form.

We use the information provided in a User Group’s membership or renewal application to maintain a Combined Database (CBD) of member groups.  Some of the information in the CBD is available publicly on our website (User Group name, location, contact name, meeting dates and times, email and/or telephone contact).  This public information is used to provide individuals a searchable database of User Groups in their areas.  In addition, this public information may be provided to APCUG sponsors and vendors for the express purpose of soliciting their products and/or services to our member groups.

APCUG management and Regional Advisors will also use the contact information in the CBD to communicate with member groups via email.  These communications may include general news and information concerning APCUG, news and information about other User Groups who are members of APCUG, APCUG events, Regional Events, and other news that may be of interest to our member groups.  These communications may also include news or announcements of special offers by APCUG sponsors and vendors.  Should you or your User Group desire not to receive these messages at any time, you may have your email address removed from any further mailing by replying directly to the message sent and placing the words “Opt out” in the body of the email.  You may also forward a printed copy of the email message to the APCUG office, 3155 E. Patrick Lane, Suite 1, Las Vegas, Nevada, 89120-3481, with the words “opt out” written on the page.

 

4.  Submit an inquiry or comment.  You may contact any APCUG Officer or Board Member through this site.  To better respond to your inquiries or comments, we collect your name, address, User Group name, and email address.  We use this information solely to respond to your request.

5.  Complete a survey.  On occasion, we may request that you complete a survey.  Your participation in any survey is completely voluntary.  If you complete a survey, we will use the information you provide to help us enhance this site, and the products and services we offer. 

6.  Participate in our WebBoard WebBoard is a community hosted and maintained by APCUG for the benefit or our member groups.  When you take advantage of WebBoard, you may join a discussion thread or live chat to exchange ideas or get and give help and advice from User Group members all over the country.  Any information you provide on the WebBoard may be available to other WebBoard users.

7.  Submit an article for APCUG Reports.  APCUG Reports is a quarterly publication designed to inform and educate our member user groups.  We encourage and will consider your submission of articles for inclusion in the APCUG Reports.  When you submit an article, we collect your name, User Group name, and email address.  If we publish your article in APCUG Reports, we will identify you as the author.

Aggregate Information

When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site.  None of this information identifies you personally; we collect it for aggregate reporting on site activity.  For example, we may want to know how long the average user spends on our site, or which pages or features get the most attention.  We use this information to make the site more useful to our visitors and members. 

1.  Web Beacons.  We use "Web Beacon" (also known as "clear GIF", "pixel tag", "data tag" or "image tag") technology to collect anonymous, non-personal information about how our site is used.  We use this information to make improvements to our site and to help us plan for technical improvements.  This information will not identify you or any other user of our web site as an individual.  

 

2.  E-Mail.  We may use clear gifs in our HTML - based emails that tell us whether or not you can accept HTML images and, if you can accept HTML, whether or not you viewed the e-mail.  We use this information to help us make e-mails about APCUG’s services more useful and interesting. This process does not leave any information on your computer, nor does it collect information from your computer.  We do not share or sell this information to others, and we only use it to improve our e-mail communications with you.

 

3.  Cookies.  A cookie is a block of text placed in a file on your hard drive by a Web site you've visited. We use cookies to understand how our site visitors click to our site and what pages they view during their visit.  We do not store any personal or financial information in any cookie at any time.

 

We may also use a “session cookie,” which is not placed on your hard drive.  A session cookie is a piece of identification between your browser and our server that keeps track of session information, such as the information you supply to register for an event.  This cookie will disappear when the session expires or when you close your browser.

 

The “help” function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely.  However, if you don’t accept cookies, you won’t be able to take advantage of various features on our site that are available to other visitors.

 

Do We Share the Information We Receive?

Although the information we collect about you is important to us, we are not in the business of selling that information to others.  We may, however, share your information with third parties as described above in the Section entitled “Information We Collect And How We Use It.”

In addition, aggregate information that does not identify particular individuals, such as the number or percentage of visitors who fall within a certain category or categories, may be provided to third parties. 

We may also share your information with third parties in the following circumstances:

Agents: We may employ third party agents to perform functions on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes.  Examples include fulfilling orders, delivering packages, sending mail, and analyzing data.
Protection of APCUG and Others: We may release personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of APCUG, our users, or others. However, this does not include selling, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Statement.
Business Transfers:  In the event that APCUG or substantially all of its assets are acquired, member information may be one of the transferred business assets but will remain subject to the promises made in any pre-existing Privacy Statement. 
With Your Consent: Other than as set out above, you will receive notice when information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure is the Information that We Collect?

APCUG believes in providing a safe and secure online experience for all of our members and website visitors. 

Our website accepts orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet Explorer.  This means you'll be unable to inadvertently place an order through an unsecured connection.

Despite all these precautions, no method of transmission over the internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

How do I Opt Out or Change my Information?

The designated contact person for a User Group can update certain User Group information in the CDB by logging in with the appropriate user name and password.   For example, if your User Group’s regular meeting date changes, the designated contact person can update this information in our database.

 

We recognize that you may not want to receive the news and general information and/or special offers that APCUG or its Regional Advisors may regularly send to its Members Groups via email.   Should you or your User Group desire not to receive such communications at any time, you may opt out of further communications of this type by replying directly to the message sent and placing the words “Opt out” in the body of the email.  You may also forward a printed copy of the email message to the APCUG office, 3155 E. Patrick Lane Suite 1, Las Vegas, Nevada 89120-34814, with the words “opt out” written on the page.

Children’s Policy

We understand and share your concerns regarding your children’s access to the internet and the internet’s access to your children.  Consistent with the Children’s Online Privacy Protection Act, we do not knowingly request or accept information submitted to this site by any visitor under 13 years of age.

If we become aware that an individual under 13 has provided information to us through this site, we will not use or disclose that individual’s information for any purpose unless required to do so by law.

Third Party Links

This site contains links to other third party sites that are not under our control.  These sites have their own policies regarding privacy, and you should review these policies before providing information to these sites.  APCUG has no responsibility for linked websites and provides these links solely for the convenience and information of our visitors and members.

Terms of Use, Notices, and Revisions

If you choose to visit www.apcug.net, your visit and any dispute over privacy is subject to this Statement and our Terms of Use, including limitations on liability and damages, application of the law of the State of Indiana and resolution of any disputes in Indiana.  If you have any concern about privacy at www.apcug.net, please contact us with a thorough description, and we will try to resolve it.

As our business changes, and our Privacy Statement and the Terms of Use may change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our site frequently to see recent changes.  Unless stated otherwise, our current Privacy Statement applies to all information that we have about you.  We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of information collected in the past without notifying affected individuals, either by communicating directly with those individuals or by posting the changes on this site.

Privacy Support

If you have an inquiry or concern about our privacy statement, please contact our Privacy Committee

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